Karan Thelakkat

Blend Labs Inc. | Solution Architect | Troy, USA

Solution Architect: Certified MuleSoft developer with experience in developing & deploying core banking connectors & supporting sales.

• Developed 3 integration apps for onboarding new consumer banking clients onto Blend products.
• Spearheaded key re-architecting initiatives by creating templates to support migration from legacy product to low code builder platform.
• Primary product owner of 5+ integration products; responsible for product development lifecycle & supporting pre-sales technical conversations.
• Led technical sales calls for 8+ projects generating ~$200k in professional service fees and creating a pipeline of ~$6 million ARR.

Strategic Deployment Lead: Deployed Blend and enabled integrations for strategic customers (AUM > $500 billion), generating ARR of ~$6.4 million.

• Executed 5+ Single Sign On (SSO) implementations & created training materials as SSO Subject Matter Expert (SME).
• Automated admin user provisioning process, reducing support tickets to zero for internal users.

Deloitte Consulting LLP | Senior Consultant / Technical Product Manager | Detroit, USA

Technical Program Manager: North America & Global Program Manager for subscription & billing management implementation.

• Governed a project with ~40 team members across 4 regions (NA, LATAM, EMEA & India) with 8+ vendors.
• Orchestrated the program redesign to create 3-phased approach with Agile practices & aligned all stakeholders to deliver the project within 7 months.
• Developed business proposal including pricing, team structure & deliverable cadence to extend services team generating revenue of $1 million/year.

Product Manager: Launched a global subscription & billing management platform with integrated payments.

• Defined requirements & supported development as Product Manager for connected vehicles architecture.
• Road mapped platform capabilities & identified priorities based on platform user onboarding capacity & compliance.
• Defined operational KPIs, coordinated UAT with platform users & led production cutover for the new platform with >$1 million/month billing.
• Led requirements definition efforts for integration with tokenized & non-tokenized payment systems.
• Reviewed Requests For Proposal (RFP), identified pertinent information to craft business proposal valued at ~$8 million/year for developing a green field subscription management platform.

Delivery Lead: Led the delivery of cloud migration for 2 custom apps.

• Interviewed process owners, architects & user groups in coordination with Deloitte Mexico team to determine functionality & develop future state architecture & features.
• Defined functional requirements, future state architecture, sizing efforts & managed the technical team.

Stakeholder Management: Identified stakeholder requirements for migrating apps & 8 million individuals’ sensitive data.

• Managed cross-functional communication & defined county-based pilot strategy for migrating data from hierarchical to relational database as part of a large-scale government system modernization project.
• Defined business process flows for batch applications & middleware applications for app modernization.

Technology Portfolio Strategy: Envisioned future state of technology portfolio by analyzing redundancies.

• Defined app scorecard & mapped applications to processes, capabilities & projects to identify synergies & reduce portfolio by 46% (from 273 apps to 149 apps).

Amazon.com | Pathways Operations Manager Intern PHX6 | Phoenix, USA

• Identified opportunity for improvement in inbound process to save $1.58 million/year.
• Analyzed transactional data to identify root causes for quality defects & upstream processes responsible for defects.
• Developed tools to visualize live operational map of warehouse by understanding pain points of the users.
• Created tools & set up a kiosk to automate & reduce labor cost in identified process path by 15%.

FMC Technologies | Project Engineer Subsea Distribution Team | Hyderabad, India & Houston, USA

• Received 2 awards for building in-house capabilities & leading 1st project delivery from India.

MEG Consulting | Vice President Internal Relations/Managing Director | Ann Arbor, USA

• Led a team of 4 to envision and develop a redesigned student-alumni engagement body.
• Consulted for the Office of Advancement on marketing methodology and timeline for activities to recruit 13 members out of a pool of 40 applicants within a period of 8 weeks for the engagement body.
• Supervised a team of 4 to benchmark and create improvement plans for Computer Aided Engineering Network (CAEN) and performance management system for consultants within MEG Consulting.

M.S. Industrial & Operations Engineering | University of Michigan, Ann Arbor, MI

Performed sentiment-virality analysis on Twitter data using Microsoft Azure Text Analytics API to understand correlation between Grammy Awards & Billboard sales.

B.Eng. Mechanical Engineering | BITS Pilani University, Pilani, Rajasthan